DONE-FOR-YOU CUSTOMER SUPPORT
We Run Your Customer Support So Book More Jobs Without Hiring .
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Quick Project Fit Check (30 seconds)
WHAT WE ACTUALLY DO
This Isn't A Chatbot.
It's A Done-For-You Team.
Most businesses lose customers for one reason: nobody replied fast enough.
Not a product problem — a speed problem.
We plug every channel you talk to customers on into one inbox. AI drafts a reply instantly — in your brand's own voice, the moment a message lands.
A real person on our team reviews it and sends it, so it's fast and genuinely yours — not a bot, not you juggling five apps at midnight.
You don't touch it unless you want to.
Take over any conversation any time — the AI steps aside the moment you do.
sound familiar?
4 Reasons Businesses Come To Us.
(If any of these are true for you right now, this is built for exactly that.)
Leads Go Quiet Before You Reply.
A DM sits on “seen” for hours. By the time someone gets to it, the customer already messaged a competitor.
Messages are Scattered Across Apps
Instagram, Facebook, WhatsApp, email — checking all of it separately means something always slips through.
Nobody Follows Up On Cold Leads
A lead asks a question, doesn't hear back fast enough, and never replies again — and nobody notices they dropped off.
Hiring More Staff Isn't The Answer
You don't need another body answering messages — you need every message answered in minutes without adding headcount.
HOW IT WORKS
The Inbox System We Install
Live within 48 hours of getting access to your accounts.
PHASE ONE
One Unified Inbox
Every channel — Instagram, Facebook, WhatsApp, email — lands in a single dashboard. No more checking four apps to find one message.
PHASE TWO
AI Drafts, Team Sends
The second a message comes in, AI drafts a reply in your brand's voice. A person on our team reviews and sends it.
PHASE THREE
Auto-Triage, Follow Up
Buy-ready leads and complaints get surfaced first. Anyone who goes quiet gets flagged for follow-up instead of falling off.
Have any questions?
Frequently Asked Questions.
Is this a chatbot?
No. The AI drafts a reply the second a customer messages. A real human reviews it before sending. Customers always get a personal response — they never know AI helped draft it.
What is this and how does it work?
We run your entire customer support inbox for you. Every channel lands in one dashboard, AI drafts replies instantly, and a person on our team reviews and sends them in your voice.
How fast is setup?
Done-for-you plans are live within 48 hours of getting access to your accounts.
What platforms do you support?
Instagram DMs, Facebook Messenger, and WhatsApp. Email support is available on higher plans.
Do I need to be technical?
No. We handle everything — connecting accounts, building the AI, setting up automations. You just log in and see your conversations organized.
How much does this cost?
$2,000–5,000 one-time setup depending on channels and complexity, plus $500–2,000/month managed retainer. Book a call and we'll quote your exact situation.
What if I want to reply myself sometimes?
You can take over any conversation at any time. Add a “manual” label and the AI steps aside — you're always in control.
Can I cancel anytime?
Yes. Month-to-month on all plans. No long-term contracts.
UTG Labs provides managed customer support inbox services for businesses. Response-time and lead-recovery outcomes vary by business and are not guaranteed. This site is not part of Meta/Facebook and is not endorsed by Meta in any way.